About UPS

Customer First, People Led, Innovation Driven

The story of UPS, the world's largest package delivery company, began more than a century ago with a $100 loan to jumpstart a tiny messenger service. How we evolved into a multi-billion-dollar global corporation reflects the history of modern transportation, international commerce, logistics and financial services. Today, UPS is customer first, people led, innovation driven. It’s powered by more than 495,000 employees connecting more than 220 nations and territories across roads, rails, air, and ocean. Tomorrow, UPS will continue to lead the industry and connect the world, with a commitment to quality service and environmental sustainability.

Our Mission

A UPS employee delivers a package.

Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do.

Maintain a financially strong company-with broad employee ownership-that provides a long-term competitive return to our shareowners.

Inspire our people and business partners to do their best, offering opportunities for personal development and success.

Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.

Our Values

  • Integrity

    It is the core of who we are and all we do.

  • Teamwork

    Determined people working together can accomplish anything.

  • Service

    Serving the needs of our customers and communities is central to our success.

  • Quality and Efficiency

    We remain constructively dissatisfied in our pursuit of excellence.

  • Safety

    The well-being of our people, business partners, and the public is of utmost importance.

  • Sustainability

    Long-term prosperity requires our continued commitment to environmental stewardship and social responsibility.

  • Innovation

    Creativity and change are essential to growth.

Our Partnerships

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